AMY CLAIRE HALL

Project Management and Operations

864.517.6566 amychall80@gmail.com LinkedIn Profile

About Me

I’m a methodical project manager with a passion for clarity, beauty, and human connection. With a strong background in operations and digital project management, I bring a balance of strategic thinking, process optimization, and empathetic leadership. From early-stage startups to established organizations, I specialize in guiding cross-functional teams to deliver high-quality work on time and on budget.

Core Strengths

  • Onboarding Program Management: Expert in designing and executing comprehensive onboarding programs that integrate organizational culture and values.

  • Cross-Functional Collaboration: Skilled in partnering with HR, IT, and department leads to ensure cohesive onboarding experiences.

  • Process Optimization: Proficient in developing and refining processes to enhance efficiency and effectiveness.

  • Data-Driven Decision Making: Experienced in measuring program success through key performance indicators and feedback loops.

  • Global Program Scaling: Adept at adapting programs for diverse and distributed teams.

Professional Skills

  • Leadership & Communication: Empathetic, outcome-oriented leader with excellent written and verbal communication skills.

  • Process-Driven: Highly organized and detail-oriented, with a proven ability to manage multiple initiatives in fast-paced environments.

  • Relationship-Centered: Builds trust with teams and clients through warmth, transparency, and follow-through.

  • Creative & Technical: Skilled in copywriting, SEO basics, social media, and digital publishing.

Tool Proficiencies

PM & Ops Tools: ClickUp, Notion, Asana, Karbon, Solve, Wufoo

Design & Web: Webflow, WordPress, Squarespace, Figma, FigJam, Canva

Comms & Marketing: Hootsuite, Sprout, Mailchimp, SiteLeaf, Spreaker

Productivity: Google Suite, Microsoft Suite, Zoom, Miro

Work Experience

Creative Program Manager

WebflowSan Francisco, CA (Remote) | 2025

  • Managed end-to-end website initiatives, from intake and scoping through launch and retrospective

  • Partnered with Brand Studio, Design Ops, and marketing teams to align goals, timelines, and deliverables

  • Streamlined creative workflows, implemented scalable systems, and developed documentation to drive efficiency and alignment

  • Oversaw capacity planning, resource allocation, and vendor support to ensure timely project delivery

  • Maintained governance of digital assets and tracked KPIs to optimize team performance

Digital Project Manager II

Happy CogNew York, NY (Remote) | 2023–2025

  • Lead multiple large-scale digital projects and retainers

  • Monitor scope, budget, and timelines with meticulous attention to financial and delivery health

  • Partner with leadership and clients to ensure satisfaction and strategic alignment

  • Contribute to new business proposals and internal process refinement

  • Portfolio clients include Elton John Aids Foundation, Results4America, and Observer Media

Project Manager

Edgar Allan Webflow AgencyAtlanta, GA | 2021–2023

  • Managed 4-5 simultaneous web design projects from onboarding to launch

  • Created onboarding processes and internal SOPs to scale operations

  • Partnered with sales and strategy teams on pitch calls and client engagement

  • Brand-to-Build projects managed: Pacific Lake, Tonic.ai, Balentine

Content Manager & Operations Support

Blumer CPAs & ThrivealGreenville, SC | 2019–2021

  • Designed and executed marketing campaigns across email and 8+ social channels

  • Produced monthly podcasts and managed marketing workflows using SiteLeaf and Spreaker

  • Handled internal operations, events, and community programs

Project & Conference Manager

Eduspire SolutionsPhiladelphia, PA | 2018–2019

  • Scaled the company’s conference presence from 10 to 50+ annual events

  • Created systems for tracking logistics, schedules, and team coordination

  • Led travel, booth logistics, and client communication

Internal Project Manager

Hughes Development CorporationGreenville, SC | 2015–2016

  • Supported internal operations and implemented new accounting and tech systems

  • Managed cross-departmental projects and streamlined internal processes